1. Prescriber File

To access the Prescriber file press the ‘F2’ key, click on the ‘Prescriber’ button towards the left of the screen or click File -> 1. Prescriber File.

 

Adding a New Prescriber

To add a new prescriber from the Rx Processing screen put the focus in the Prescriber field and make sure it is empty. Then either press the ‘F2’ key, click on the ‘Prescriber’ button towards the left of the screen or click on File -> 1. Prescriber’s File.

When adding a new prescriber make sure the Add New Prescriber option is selected towards the top of the screen. Enter in the prescriber’s information (see below for a description of field meanings) and click the ‘Save’ button or press the ‘Enter’ key when the ‘Save’ button is highlighted to save the information. Click the ‘Save & Exit’ button or press the ‘Enter’ key when the ‘Save & Exit’ button is highlighted to save the information and go to the Rx Processing screen.

When entering in a zip code on the Prescriber File screen for the FIRST time, the system will automatically save the new information in the Zip Code file, if it doesn’t already exist, when the prescriber’s info is saved. After this is done, any time the same zip code is entered in the system it will fill in the City and State fields automatically. For more information on zip codes see Zip Code File.

Name: If user is adding a new prescriber, then enter the prescriber’s full name (Last Name, First Name).

If user is editing the existing prescriber, then enter the prescriber’s last name or last name followed by comma and then first name, or partial last name and then hit the enter key. The system will display the grid with the matching name. The user must then select the prescriber from the displayed list.

Editing an Existing Prescriber

To edit an existing prescriber from the Rx Processing screen enter in the prescriber’s name in the Prescriber field, Then either press the ‘F2’ key, click on the ‘Prescriber’ button towards the left of the screen or click on File -> 1. Prescriber’s File.

When editing an existing prescriber make sure the Edit Prescriber option is selected towards the top of the screen. Enter in the appropriate information to be edited and click the ‘Save’ button or press the ‘Enter’ key when the ‘Save’ button is highlighted to save the information. Click the ‘Save & Exit’ button or press the ‘Enter’ key when the ‘Save & Exit’ button is highlighted to save the information and go to the Rx Processing screen.

Copying a Prescriber

If a prescriber has nearly the same information as another prescriber the user can use the Copy function. In order to utilize the function the user must first click on the Edit Prescriber button. Then bring up the existing prescriber (the one user wants to copy the data from) on the screen. Then click the ‘Copy’ button and the system will keep all the information on the screen except the Name, Quick Code, and Remark. Enter in the necessary information and click the ‘Save’ button or press the ‘Enter’ key when the ‘Save’ button is highlighted to save the information. Click the ‘Save & Exit’ button or press the ‘Enter’ key when the ‘Save & Exit’ button is highlighted to save the information and go to the Rx Processing screen.

Deleting a Prescriber

The user may only delete a prescriber IF the prescriber has NOT been used to fill a prescription in the system. To do this make sure the Edit Prescriber option towards the top of the screen is selected. Enter in the prescriber’s name and press the ‘Enter’ key. Then click the ‘Delete’ button and click ‘Yes’ when the system asks “Are you sure you want to delete this record?

The user may also clear all the data displayed on the screen by clicking the ‘Cancel’ button or by pressing the ‘Enter’ key when the ‘Cancel’ button is highlighted.

 

Prescriber Fields

  • DEA Number: Enter in the prescriber’s DEA number. If the DEA number is not known enter in AA0000000 or BB1111111.

  • DEA Extension # (optional): Enter in the prescriber’s DEA extension number. Normally, the hospital doctor’s has a DEA Extension.

  • State License # (optional): Enter in the prescriber’s State License number.

  • Profession Code (optional): Enter in the prescriber type. The value may vary depending on the state. Not applicable to all states.

  • Medicaid MMIS # (optional): Enter in the prescriber’s Medicaid number. Not applicable for all states.

  • NPI # : Enter the prescriber's NPI number. You can perform NPI lookup by clicking the button to the right of the NPI field.

  • E-mail ID (optional): Enter in the prescriber’s e-mail ID.

  • Remark (optional): Enter in a remark for the prescriber.

  • DPS # : This number is solely used in the state of Texas and stands for the Department of Public Safety number.

  • Medicare U Pin # (optional): Enter in the Medicare U Pin number. This is used for Medicare prescription billing.

  • Suboxone/Detox DEA# (optional): Enter in the specific Suboxone/Detox DEA number if provided.

  • Location Code (optional): Enter in the location code assigned to the prescriber as identified in the National Provider System (NPS).

  • 340B Prescriber : Indicate whether the prescriber is 340B eligible.

  • Quick Code (optional): Enter in a quick code for the prescriber.

  • Refill Request Method: Indicates the prescriber’s preferred method to receive refill requests. Can select from Best Available, Fax, Telephone. Best Available represents that requests should be sent electronically, but can still be sent by fax of phone if needed.

  • Activate Prescriber : Use this flag do deactivate/reactivate the prescriber in your file.

  • Allow Auto PA Req: Indicate if you'd like to enable auto prior authorizations to be dispatched to this prescriber.

  • Groups: Displays and also allows to add/remove any and all groups this prescriber record belongs to.

 

 

The options below are typically entered automatically during the SureScripts prescriber directory update if the prescriber is an eligible partner in the SureScripts network. In a case where your directory is not updating, these can be filled in to manually flag this prescriber as an ERx prescriber. During the following directory update these options will update as normal.

  • SureScripts SPI # : Enter the prescriber's SPI number provided

  • Version : Displays version; 3.0, 4.0, 4.2

  • Clinic Name : Enter in the Clinic the prescriber belongs to

  • AMA Specialty Code : Indicate

  • Service Level : Indicate the service level for the prescriber; new, refill, change, rxfill.

  • E-Rx Active Start: Displays when the record was activated.

  • E-Rx Active End: Displays the scheduled end of service date.

 

 

 

Documents

The Documents screen will display all the documents that have been created/attached to the particular patient. This currently supports any document that can be scanned with your BestRx compatible scanner.

 

 

To add a document, click the "Add Document" button..

 

 

Name the document you're adding with any remarks; alternatively choose if you'd like to scan both sides, multiple pages, and/or in color.

Scan

The scan will begin promptly afterward clicking the Scan button, and the image will display in the right section of the page when it's finished if scanning the document.

Capture

Any document or photograph can be captured into the software by utilizing a camera attached to the computer, as long as the computer recognizes and is able to capture the image from your camera. Click the Capture button to start image capture.

 

You can change the camera using the Device Name drop down box if the image is not displaying or capturing from a different device; you can also change the Resolution of the image with the appropriate drop down box of its own. In order to change or adjust any additional camera options, click the Settings Gear.

 

Import

You can also import eligible documents from your computer into the BestRx system by clicking "Import Saved Documents".

 

The supported file formats are listed as shown above; PDF, GIF, BMP, JPG, JPEG, PNG, TIF, TIFF, and TXT are all supported. Select your documents by pressing the "Add Documents" button for each document you wish to import. When done, simply click "Finish Importing" and to get back to the previous menu click "Back to Scan".

You can view, Print, Download, Fax or Delete any of the added documents simply by clicking the desired document from the list and selecting the appropriate function in the button segment below the preview pane.

 

Faxing (Internet Faxing customers only)

Fax control appears in every document tab; it may be disabled until a document in the left pane is selected. The feature may also be accessed from the dashboard or the notification bar, if configured as such.

Clicking the button opens another window where you will have the opportunity to enter the Receiver's information, include a coversheet, add additional documents from outside of BestRx, and finally an option to scan any document on the fly to include with the fax. Before sending the fax, you are also able to preview it prior to sending by selecting "Preview & Send". Otherwise, you may press "Send" when ready.

The documents feature is duplex compatible just like the regular scanning features for prescription, and additional pages can be scrolled through using the "<" and ">" buttons. You can also zoom in and out on the document using the corresponding (+) and (-) icons.

The Options button will display options for your scanner device.

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To go back to the Patient Info screen, click the "Back to Main" button or simply press F8 on your keyboard.

 

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