Login Screen
BestRx Login Screen
After you've selected your User ID, type in your Password and your technician's initials if you will be working with a specific technician. If you are a technician, you can enter the pharmacist's initials if you will be working with a specific pharmacist.
To access BestRx, you must have a valid User ID and password. These credentials are typically created for the pharmacy owner or manager during the initial software installation with assistance from BestRx staff.
Guest users must request a User ID from the pharmacy owner or manager. BestRx does not issue User IDs or passwords directly due to security and liability requirements.
To log in, select your User ID and enter your password. If you are working with a specific technician, enter the technician’s initials. Technicians may instead enter the pharmacist’s initials when working with a specific pharmacist.
User ID: Select the ID of the user from a drop down list. User IDs are generally short, like a first initial and last name format.
Password: Enter the password of the selected User ID.
Pharmacist Initials: If the User ID selected has RPh initials, they will be displayed here. If the User ID selected only has technician initials, you can enter the RPh initials manually. These initials get auto-populated in the RPh initials fields when working on prescriptions.
Technician’s Initials: If the User ID selected has Tech initials, they will be displayed here. If the User ID selected only has RPh initials, you can enter the technician’s initials manually. These initials get auto-populated in the Tech initials fields when working on prescriptions.
NPI: Displays the pharmacist’s NPI. To clarify, this is not the pharmacy NPI; it is the NPI belonging to an individual pharmacist.
Message to be Printed on Receipt: If a receipt is reprinted from BestRx, this message will display. BestRx does not have any native receipt printing functions; there must first be a transaction in BestPOS that links back to a prescription.
The Gear icon opens the BestRx Properties window. This window displays system details such as the program version, BestRx contact information, PC name, operating system and version, server name, and other information useful for troubleshooting.
The Clock and Calendar icon opens the Time Clock feature. For details, see the full Time Clock article.
The Quick Support button downloads and launches Quick Support, a remote access tool used by BestRx Technical Support to assist directly on pharmacy workstations.