Hardware Updates for BestRx Pharmacies
- Christine Daum
As you know, supply chain issues continue to cause shipment delays and product shortages for nearly every industry.
BestRx continues to monitor fulfillment times for the devices supported by our pharmacy software. We are doing everything we can to work with our partners to minimize the impact supply chain disruptions have on our customers. We strongly encourage you to plan ahead If you need to order printers, computers or other equipment for your pharmacy.
Below is an overview of the devices supported by our software that are currently impacted, and their anticipated lead times/availability:
Cash Drawers - Currently in-stock, with no delays reported at this time.
Dell Computers - Currently in-stock, with no delays reported at this time.
2-Drawer Laser Jet Printers - Currently they are unavailable, and no future restock date has been given at this time.
MIMO Touchscreen - Currently there is limited availability for MIMO devices. The base is slightly different, but the device itself is the same.
POS Receipt Printer - Currently in-stock, with no delays reported at this time.
POS Touchscreen -Currently in stock, but with limited availability (Please note, they may go out of stock at any time, with no known replenishment date.)
Zebra Thermal Printers - Currently in-stock, with no delays reported at this time. (Please Note: the Zebra device that is Ethernet compatable requires a special quote. If you are interested in this device, please contact your sales representative to request a quote.)
BestRx does not stock hardware at our offices, we work with various suppliers to fulfill our customer's equipment needs. As a result, we are experiencing the same issues when sourcing equipment. We are actively looking for stocked alternatives and additional vendors to purchase from and would encourage you to do the same. Just be sure to purchase from reputable sellers, like Office Depot, Best Buy, Amazon, MicroCenter or a local computer supply company.
During this time, it's important to be as proactive as possible about hardware purchases to prevent any disruption to your pharmacy's operations.
As always, BestRx will continue to share important information and industry updates that may impact your pharmacy. For questions, or if you are planning to upgrade your pharmacy devices, please contact BestRx customer support, to start the process.