Documents

The Documents screen will display all the documents that have been created/attached to the particular prescription; this tab will only appear if a prescription is pulled up on the screen. This feature currently supports any document that can be scanned with your BestRx compatible scanner, captured with a camera, or from compatible imported items.

Open

New Document

To add a document, click the "Add Document" button..

Open

Name the document you're adding with any remarks; alternatively choose if you'd like to scan both sides, multiple pages, and/or in color.

Users running a version of BestRx after January 2022 will be able to scan documents for specific fills.

Scan

The scan will begin promptly afterward clicking the Scan button, and the image will display in the right section of the page when it's finished if scanning the document.

Capture

Any document or photograph can be captured into the software by utilizing a camera attached to the computer, as long as the computer recognizes and is able to capture the image from your camera. Click the Capture button to start image capture.

You can change the camera using the Device Name drop down box if the image is not displaying or capturing from a different device; you can also change the Resolution of the image with the appropriate drop down box of its own. In order to change or adjust any additional camera options, click the Settings Gear.

Import

You can also import eligible documents from your computer into the BestRx system by clicking "Import Saved Documents".

The supported file formats are listed as shown above; PDF, GIF, BMP, JPG, JPEG, PNG, TIF, TIFF, and TXT are all supported. Select your documents by pressing the "Add Documents" button for each document you wish to import. When done, simply click "Finish Importing" and to get back to the previous menu click "Back to Scan".

You can view, Print, Download, Fax or Delete any of the added documents simply by clicking the desired document from the list and selecting the appropriate function in the button segment below the preview pane.

Users running a version of BestRx after January 2022 will be able to scan documents for specific fills.

Faxing (Internet Faxing customers only)

Fax control appears in every document tab; it may be disabled until a document in the left pane is selected. The feature may also be accessed from the dashboard or the notification bar, if configured as such.

Clicking the button opens another window where you will have the opportunity to enter the Receiver's information, include a coversheet, add additional documents from outside of BestRx, and finally an option to scan any document on the fly to include with the fax. Before sending the fax, you are also able to preview it prior to sending by selecting "Preview & Send". Otherwise, you may press "Send" when ready.

The documents feature is duplex compatible just like the regular scanning features for prescription, and additional pages can be scrolled through using the "<" and ">" buttons. You can also zoom in and out on the document using the corresponding (+) and (-) icons.

The Options button will display options for your scanner device.

To go back to the Processing screen, click the "To Rx Processing" button.