E-Rx
- Bart Rogacewicz
To view messages received through E-Rx, click on E-Rx header in the notification bar below the file menu on the main screen. This menu can be accessed from the Notification Bar or through its button located on the Dashboard if configured as such.
This is the main mailbox screen for the E-Rx module. Messages received by the pharmacy will display here, and will be sorted according to options selected by the user. You can choose to display All Messages, New Messages or Pending Messages for a varying length of time. The mailbox can be sorted by Date Sent, Message Type, Prescriber Name (Sender), Patient Name or Drug Description in a Descending or Ascending order. You can choose to display 20, 50, 100 or 250 messages per page, and move around these pages with the "<< Prev Page" and "Next Page >>" buttons.
The ERx function supports receipt of Controlled Messages as of software update 2.7.0721. For a full explanation of how this change affects workflow, please refer to the ERx for Control Substances article.
If you need to search for a specific message, click the "Search (F11)" button in the bottom left section of the screen. The search box will pop-up and allow you to narrow the search by Patient Name or DOB, Prescriber Name, and/or Drug Name. When the appropriate fields have been filled out, click "Search". If at any point you'd like to close the pop-up and get back to the mailbox screen simply hit "Esc" on your keyboard or click the "Cancel" button.
To work with a prescription simply check the box to the left of it. You have the option to fill the RX by clicking the "Fill Rxs" button, change message statuses with the "Change Status" button, print the message using the "Print" button. NOTE: Control prescriptions have to be filled using the "Fill RXs" button and cannot be printed then filled manually, otherwise will cause issues when reporting to the state agency.
The mailbox can be refreshed to display new messages at any time by clicking the "Refresh" button.
When you're done working with messages in the mailbox and you'd like to get back to the previous screen, hit "Esc" on your keyboard or click the "Exit" button.