Drug Education

The drug information screen will list information about the drug which is in the drug field of the Rx Processing screen. For generics, the brand drug may have to be used to get the drug information message.

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Education Types

The screen offers four separate tabs each with different messages, as long as brief information line in the top section informing the user which RX# and Drug they're working with.

Long Counseling

This is the long version of a counseling message you might be familiar with from your labels. These messages are provided in English, Spanish, or other languages depending on your service options. You can print the message with the buttons to the bottom left of the screen. The print defaults to your default report printer.

Short Counseling

This is the short version of the counseling message for your medication. You can print this message with the same buttons as the long message.

Auxiliary Warnings

This tab displays the default auxiliary warning messages provided by the database company as well as custom warning messages if applicable. This page cannot be printed.

Medication Guide

These guides are provided directly by the Food & Drug Administration (FDA) and also cannot be manipulated. The database for these drugs is rather small, and you may find a lot of the medication in your system does not have one of these guides available. If you come across a drug that does, hover your mouse by the middle bottom part of the window to print or manipulate the view of the guide.

Language Support

Currently, our system provides support for drug education in English, Spanish, Russian, Chinese, Vietnamese, Korean, and Arabic. Your language options can be accessed in File → Pharmacy Setup → Printing, in the Drug Education Message Languages On Label setting.

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Certain languages must be added on at an additional cost. If there is a language you would like to use, and do not see it available, please reach out to your sales representative or our support team.