Delivery Device File
Delivery Device File
The delivery device file lists all devices linked to the pharmacy or pharmacy group via the Cloud Delivery App. It displays the Device Name, Serial Number, and Device Type/Operating System. It also includes options to lock/unlock the PIN and unregister devices.
To access the Delivery Device File, go to Dispense/Delivery Delivery Device File.
Adding a New Device
To add a new device, install the cloud delivery app on your device. After opening the app, you’ll be prompted to enter a registration PIN. That PIN can be created using the Generate PIN button at the bottom of this screen. Enter that PIN into the device, and it will be registered to your pharmacy/pharmacy group.
Delivery Device Unlock/Unregister/Force Sync
You can also send an "Unlock PIN" that the driver will then have to enter to unlock the device. Finally, devices can be unregistered from this screen. Devices without an unregister option are registered to a different pharmacy in the same group.
Unlock Pin: If a device is locked you can use this pin to unlock and be able to register the device again.
Unregister: Can be used to remove the device from the BestRx cloud delivery
Sync Devices: Force a manual sync between the device and the pharmacy database.
Use this to resolve issues with missing or delayed prescription data from the cloud.
Live Location Tracking
BestRx can track a driver’s current location. Under the Location column in the device file, click Click Here to be taken to a web browser page showing the driver’s name, last logged in date, time, device name, and location.
If the driver has been stationary for more than 5 minutes, you may want to refresh the web browser page.
