I. Send Rxs to Delivery/Shipping Provider
- Anthony Campana
- jorge.mandujano
- Christine Daum
Send Rxs to Delivery/Shipping Provider
The Send Prescriptions to Delivery/Shipping Provider screen is used to send prescriptions to your delivery provider’s website for delivery. Upon accessing this screen, any unsent orders within the current date range are displayed automatically.
To locate other orders, adjust the date range, select a provider, or enter a specific order number. The report will refresh automatically based on your selections. Once the appropriate order is selected, the information is sent to the provider, and a shipping label can be printed.
To Send RXs to your delivery provider, click on Dispense / Delivery I. Send RXs to Delivery Provider.
Creating a New Order
Creating and Sending a Delivery Order
To create a new delivery order, click "Create New Order" and select the appropriate provider. Choose to display either "All Rxs" or "Delivery Rxs". Use the search function to locate prescriptions by Rx number, patient name, or delivery group. Once located, select the desired prescription(s) and click "Add to Delivery Order" to add them to the queue.
Once the prescription is selected, verify the shipping information. You may update the address, contact name, phone number, and add any special instructions (e.g., "leave on porch"). Click "Send Order Now" to proceed. After submission, select the shipping rate and print the label.
Send Prescriptions to Delivery/Shipping Provider Settings
Select "Exit" to return to the "Send Rxs to Shipping Provider" screen.
Use "Delete Order" to remove the current order.
To submit the order:
Choose "Send Order Now" to submit immediately, or
Choose "Send Order Later" to save the order for future submission.
To submit a saved order:
Press Esc to return to the main screen or reopen the report.
Locate and select the saved order, then choose "Send Order Now".
Once submitted, BestRx will prompt for a shipping rate selection and label printing. Order details will then be sent to the shipping provider.
These prompts may vary by delivery provider but generally include selecting the shipping date, signature requirement, package weight, dimensions, and shipping rate.
Once the rate is selected and confirmed, the system will prompt you to print the shipping label.
Send Prescriptions to Delivery/Shipping Provider - Address Modification
The Type can be set to Work or Home and can also be designated as the Default address for Delivery/Shipping.
The patient address can also be added or modified from the Delivery/Shipping provider screen by clicking the Edit button to the right of the Recipient Address.
A new address can be added, deleted, or edited. Double clicking on an address in this popup will select it as the Recipient Address for this delivery/shipment.
Get Shipping Rates From All Shipping Providers
Rate Comparison Tool Overview
Independent pharmacies often work with multiple shipping providers but may lack visibility into each provider’s delivery rates. Previously, viewing rates required initiating a delivery with each provider individually—an inefficient and time-consuming process.
The BestRx Rate Comparison Tool simplifies this by allowing pharmacies to compare rates from all shipping providers in one view.
Using the Rate Comparison Tool:
Start a new delivery order.
In the Providers dropdown (top left), select "Get Rates From All Providers."
Add the prescription(s) to the order.
Select "Get Rates From All Providers" (bottom right) to view available shipping rates.
Select the desired shipping rate from the list to proceed with the order.
Once a shipping rate is selected, the shipping type, estimated delivery date, and total cost will be displayed at the bottom of the screen.
