2. Process EDI Files from Vendor
- Anthony Campana
- jorge.mandujano
This feature in BestRx is included in the Standard/Premium tiers.
Overview
This screen is used to manually process files sent to the pharmacy by their supplier. This option is enabled only if the pharmacy has the Wholesaler / EDI but does NOT have the BestPOS program. If the pharmacy uses both programs, BestPOS handles the Wholesaler interface instead of BestRx.
To process a file manually select your supplier in the drop down box, and click "Get file" if no files reside in your inbox, or click "Select File" to select a file for processing. You can choose to update costs and load new items into the system. When all appropriate options have been selected, click "Update" in the bottom left to process the file.
Updating files manually can result in erroneous records, adjusting your inventory incorrectly. This should only be done with BestRx Pharmacy Support assistance.
When the file has been processed, depending on information received the report will be populated across three tabs. The main "Price Update" tab lists all the pricing changes included in the file. The "Inventory Update" tab lists all inventory changes included in the file, and “Inventory Update Errors” if any are detected.
To access the Process EDI Files from Vendor, click on Inventory 2. Process EDI Files from Vendor
Inventory Update Errors
It is VERY IMPORTANT you DO NOT EXIT this screen before these errors are corrected, if any are detected.
The "Inv Update Errors" screen highlights discrepancies and mismatches between the supplier's file and your drug records. Exiting the screen before resolving these issues will cause the system to disregard the affected items, preventing them from being updated and potentially leading to inventory mismatches. To correct these errors, click on the relevant tab, locate the Vendor Item Number field highlighted in orange, and address each issue individually. Once all errors are resolved, you can safely exit the window.
Any of the reports in the three tabs can be sorted any time by simply clicking the column name above the records you'd like to sort by.
To print or export the report page, click the "Print/Export" button or press the "Enter" key when the "Print/Export" button is highlighted.
The user may also clear all the data displayed on the screen by clicking the "Clear" button or by pressing the "Enter" key when the "Clear" button is highlighted.