Overview

Incident Entry and Incident Report can be accessed by selecting Misc → Incidents.

The Incident screens allow you to log and track incidents that occur at the pharmacy.

Adding an Incident Entry

Navigate to Misc → Incidents → Incident Entry to open the Incident Entry screen. Select Add New Incident, at the top left of the screen.
Document the details about the incident. The following fields must be filled out: Incident Type Occurred By Discovered By Incident Description
If an Rx # is entered in, prescription details will be filled in automatically.
The status can be set as Occurred, In Progress, or Resolved. If resolved is selected, you must include: Date Resolved Resolved By Resolution Optionally, you may set the time the incident was resolved. Click Save to save the incident.

Navigate to Misc → Incidents → Incident Report.

Select your desired filters such as incident type, incident status, and date range. Then, click Generate to create the report.

Clicking on an incident record will allow you to edit it and save the changes.