The Top Row of the Function Buttons holds shortcut buttons to functions more commonly used in the program.
Price Check F2
Click the Price Check F2 button or hit the F2 key on the keyboard to bring up a price check function within BestPOS.
Simply enter the Item SKU or scan the item with a barcode scanner to display the price check information. You can add multiples of the same item or scan additional items if you'd like to see what the price per entire bill will be. To scan different individual items by themselves make sure to click the "Clear" button to clear the current screen and then scan your other items.
Void F3
Click the Void F3 button or the F3 key on your keyboard to void a transaction.
The program will void and cancel the current transaction when this function is used.
Hold / Resume F4
Click the Hold / Resume F4 button or hit F4 on your keyboard to put a transaction on hold, or resume a held/delivery transaction.
The Hold function simply takes the current transaction and stores it in the database for future use, and does not offer a graphical interface of the function. The following outline the Resume function.
When the Resume button is pressed, the above screen will display listing all transactions that are currently on hold. Hold Type will specify if it's a regular transaction or a delivery transaction. The marking is cosmetic only and the function of resuming a transaction is the same. When ready, click on the transaction you'd like to resume. You will see the screen as below.
This screen displays details of the transaction and the items within. To resume, simply click the Resume Transaction button or hit Cancel to cancel the function. You can print a Delivery Ticket / Receipt for the transaction on hold by clicking the appropriate buttons; the receipt will print automatically to the receipt printer. You can also delete a transaction that might have been placed on hold/delivery in error by clicking Delete Transaction.
Simply confirm by clicking Yes to delete the currently selected hold transaction. This will remove it from the list and CANNOT be undone.
Return F5
Click the Return F5 button or hit the F5 key to start the return process.
The return function requires a Original Receipt number or Item SKU be entered to proceed with the return. NOTE: If Item Sku is not available, the return function allows for a return without SKU/Receipt. Click the Return Item without SKU button, enter the amount for the return and proceed with the rest of the return as normal. Returns without SKU or returns based on SKU alone are not eligible for credit card returns and can be returned as cash only.
Click the check-box next to the item being returned and specify the quantity for the return. Click OK when the quantity has been entered.
When done selecting items and entering quantities, enter a Remark if desired, then click Return to initiate the return.
The confirmation window will display asking if you're sure about returning the item(s). Click Yes to continue with the return. NOTE: Transactions of tender type other than cash will display an additional step where the tender type has to be selected.
The window above will display how much money is owed to the customer. Click OK to finalize the return.
Delivery F6
Click the Delivery F6 button or hit F6 on your keyboard to put a transaction on a delivery hold.
This functions the same as a hold transaction with the difference being the ability to print a Delivery Receipt, Ticket, both or none when placing the transaction on a delivery hold. This is primarily designed and used to properly mark and record deliveries in the BestPOS system. When the delivery driver comes back after delivering items and obtaining money for the purchase, use the Hold / Resume F4 function to resume and finalize a delivery transaction.
Customer F7
Click the Customer F7 or F7 on your keyboard to bring up the Customer File.
The customer file keeps record of all your customers' information. While the database is independent and fully capable if only using the BestPOS program, it does fully integrate into the BestRx database and utilizes those records in searches. When linked to the BestRx database, any new record you enter will insert itself into the BestRx customer database for an easier, more convenient way to keep record of your customers across both systems.
To search for a customer simply type their name in the "Customer" field. You can narrow the results to only charge (house) account customers by checking the "Show Only Acc/Rec Customers" box. If you wish to edit the record simply click the corresponding line. To add a new customer, simply click "Add Customer".
The required fields for entering a new customers are Customer Name, Family Name and Date of Birth. Any other information is optional.
The Billing Info section is used primarily for Charge Accounts and storing billing address information, as well as storing a credit card number for a card-less entry. The credit card number and expiration become truncated after saving the customer record according to Federal FTC FACTA law, are unable to be shown again and can only be used during transactions when no card is present.
Drawer F8
Click the Drawer F8 button or the F8 key on your keyboard to display the Drawer functions.
Add Cash to Register allows you to adjust the drawer for cash that's been added.
Take Cash from Register allows you to adjust the drawer for cash that's been removed.
Add Check to Register allows you to adjust the drawer for a check that's been added.
Adjustment to Vendor allows you to adjust the drawer based on money given by vendor or removed for a vendor. This option will ask to select a valid vendor.
Cash Paid to Vendor allows you to adjust the drawer for cash paid to a vendor. This option will ask to select a valid vendor.
Lotto Ticket Winner allows you to adjust the drawer based on a Lotto Ticket winnings removed from drawer.
Lotto Machine Winner allows you to adjust the drawer based on a Lotto Machine winnings removed from drawer.
When either option is selected, enter the Amount Paid value and Remark if desired then simply click Save to save the adjustment.
Reprint Sales Receipt F9
Click the Reprint Sales Receipt F9 button or the F9 key on your keyboard to reprint a sales receipt or delivery ticket for a transaction.
In order to re-print a Sales Receipt, first select the criteria to base the search on; you have the ability to search by the Sales Date, or by Receipt Number. When you've entered the desired criteria, simply click "Search". When searching by date, the program will display all receipts for the selected date range. Choose the receipt you'd like to re-print by clicking it. The receipt should populate below and you will have the ability to print it again by clicking the "Print Sales Receipt" button. In addition, you can also "Print Gift Receipt", "Email Sales Receipt", "Add to Delivery Queue" and print the delivery ticket as well by clicking "Print Delivery Ticket".
Please note; the Email option will be also be available on the "Cash Back to Customer" window during those transactions; alternatively it's also available under Other > Reprint Return Receipt.
No Sale
Click the No Sale button to open the drawer without a sale.
When pressed, a verification screen will display asking for a password to open the drawer. Enter the password and hit Verify to open the drawer.