1 Unbilled Prescription Log
- 1.1 To access the Unbilled Prescription Log screen, click on Report B. Unbilled Prescription Log.
  - 1.1.1 Unbilled Prescription Log Filters
  - 1.1.2 Printing

The Unbilled Prescription Log is primarily used as a work‑in‑progress management tool for prescriptions that have not yet been successfully billed or completed.

Managing unprocessed prescriptions
Review prescriptions that are Unbilled, Rejected, or On Hold and still require user intervention.
Batch transmitting claims
Allows staff to select and transmit multiple unbilled prescriptions at once, improving workflow efficiency.
Follow‑up on insurance rejections
Identify prescriptions that failed billing and need corrections (e.g., insurance info, prescriber data, fill date).
Workflow continuation after interruptions
Resume work on prescriptions that were saved but not completed during processing.
Identifying data issues blocking billing
Frequently used to locate prescriptions missing required data (prescriber, insurance, or corrupted records).
Pre‑billing review and cleanup
Used before end‑of‑day or batch processing to ensure no prescriptions are left unbilled unintentionally.
Operational troubleshooting
Support often relies on this log to pinpoint specific prescriptions causing report or billing errors.

Not a financial or audit report
It does not represent paid, deposited, or completed prescriptions.
No summary or sign‑off functionality
Unlike the Daily Log, it does not provide pharmacist attestation or summary totals for compliance purposes.
Limited contextual visibility
Does not clearly display rejection reasons, RX remarks, or claim details without opening the prescription.
Not designed for historical analysis
Intended for active, short‑term workflow management, not long‑term tracking or reporting

Unbilled Prescription Log

The Unbilled Prescription Log generates a report of unbilled, rejected, held, inactive, and/or transferred prescriptions for a selected date range. The report can be filtered by insurance plan or plan group, limited to prescriptions with DURs only, and displayed in either Full List View or Patient View.

To access the Unbilled Prescription Log screen, click on Report B. Unbilled Prescription Log.

Full List View

Unbilled Prescription Log Filters

Date Range: Generate the report using a From and To date
Plan: Filter by insurance plan or plan group
Nursing Home: Limit results to patients associated with a nursing home
Display Status: Unbilled, Rejected, Hold, Inactive, and/or Transferred prescriptions
Processing and Transmitting
- Prescriptions can be processed or transmitted directly from the Unbilled Prescription Log.
- There is no limit to the number of prescriptions that can be selected for processing or transmitting.

After generating the report, prescriptions or patients are listed based on the selected view.

Full List View

Displays all matching prescriptions.
Select individual prescriptions or use Select All, then click Process Rxs to process the selected prescriptions.

Patient View

Select a patient to view their unbilled prescriptions in the right pane with basic prescription details.
Select individual prescriptions and click Process, or click Process All to process all unbilled prescriptions for the selected patient.

Printing

To print the report, select Print or press Enter while the Print button is highlighted.

To clear all displayed data, select Clear or press Enter while the Clear button is highlighted.