D. Process Returns

To begin adding transactions to the delivery queue, click on Delivery -> D. Process Returns.

Open

This screen will allow the user to process refunds on returned delivery items. When items in transactions are marked as returned, they will appear in this screen; the screen can be refreshed manually by clicking "Refresh".

When the report displays transactions, they can be selected one by one or by using the "Click here to Select All" check-box; the user may also expand/collapse transactions by clicking the "Click here to Expand/Collapse All Txns" checkbox before making a selection.

When all transactions have been selected, click "Process Returns" to begin processing refunds.

To print the report page, click the "Print" button or press the "Enter" key when the "Print" button is highlighted.

If you'd like to export the report to a file, click the "Export Data" button or press the "Enter" key when the "Export Data" button is highlighted.

NOTE: Export to Excel only works on full versions of Microsoft Excel/Office. It does NOT work with the Office Starter 2010 and other starter/third party versions. If using any one of these, export to a Comma Separated Values (CSV) instead.

The user may also clear all the data displayed on the screen by clicking the "Clear" button or by pressing the "Enter" key when the "Clear" button is highlighted.