Contact Email: s3merchantlink@solutran.com
Overview
Solutran and BestRx are partnered together to allow pharmacies to process OTC card payments through the BestPOS point-of-sale software.
For now Solutran S3 cards process directly through the BestPOS software, there is no need to purchase an additional terminal.
Important Update: Solutran S3 Cards Transition to Magnetic Stripe Only
Effective 01/01/2025, Solutran S3 cards will be magnetic stripe only. To ensure proper functionality, the recommended reader is the MiniMag II IDMB (Model IDMB-334112B). This will be plug and play.
A stand-alone magnetic stripe reader is now required to process these benefit cards. Please refer to the approved model, as we cannot guarantee compatibility with other readers.
Pharmacies can register with Solutran’s S3 Retailer Network with this link.
If you have additional questions, please email support@s3merchantlink.com for assistance.
Setup
To set up S3 functionality up, open POS Admin ➡️ Administration ➡️ C. Store Setup ➡️ General and make sure the Accept SolutranS3 Cards to Yes, if set to No click ‘Change’ and enter the Daily Password. In addition, the pharmacy’s merchant ID through Solutran should be entered in the S3 Merchant ID field.
We at BestRx do not retain this information; the pharmacist will need to reach out to Solutran if they do not know their merchant ID, ask them to specifically request the merchant ID and verify this information, inputting the wrong number can cause issues with payments.
Usage
Tender a Transaction
Solutran/S3 is processed as its own tender type on the Tender screen.
After choosing Solutran/S3 as the tender type, an S3 dialog box will appear, and the pharmacy can scan in the Solutran card. This will populate the barcode in the S3 Barcode # field.
After getting an authorization response from Solutran, the system applies the available discounts to the transaction.
Void Transaction
The user can void the transaction by clicking the Void Txn button.
Check S3 Card Balance
The balance on the card can be checked by first clicking the Check S3 Card Balance radio button, scanning the card into the barcode field, and then clicking Balance Inquiry.
Multiple S3 Cards
The system supports the usage of multiple S3 cards in the same transaction.
