Coordination of Benefits Screen
The COB screen is used when the you want to bill one prescription to two (or more) different insurance companies. When dual billing is setup correctly, this information will be filled out automatically; otherwise the information on this screen needs to be input manually. To set up COB you will first have to make the proper selection in the patient's insurance plans section. Insurance plan settings themselves will vary depending on what the insurance needs. It is entirely possible to enter in information manually, however it's not recommended as it can cause in an improperly billed COB claim.
Coordination of Benefits is often very dynamic, and differs from one insurance to another. Because of this, there is not one unified standard in which these options should be submitted. If you run into problems dual-billing, please contact us for assistance and we'll be glad to help you submit the claim correctly. From there, as long as the insurance company does not change their configuration, the claims will bill the same.