To submit a Refill Request for your prescription, either press the 'F7' key, or click on the button towards the left side of the screen.
The functions available will be the same for all except Electronic Prescriptions. Some doctors do not participate in a full service within the SureScripts network, preventing them from being able to receive electronic refill requests. In a case where you're attempting to send a refill request to such doctor, the option for sending an electronic refill request will be unavailable.
E - Send E-Prescribing Refill Request (Only for doctors that accept refill requests through E-Rx)
Choose this option to electronically send the refill request through the SureScripts network. Select the appropriate options on the following screen and click "Send Request" to submit.
F - Fax Refill Request Directly From the Computer
If your computer is outfitted and configured to be able to use a dial-up modem, choose this option to directly fax the refill request to the doctor.
P - Print a Hard Copy of the Refill Request
Choose this option if you'd like to print a Refill Request form on your printer, and manually fax it through your fax machine to the doctor's office.
B - Both Fax and Print Refill Request
Choose this option if you'd like to directly fax a prescription through your computer and you'd also like to keep a full Refill Request page for your records.
DS - Print Drug Substitution Request
Choose this option if you'd like to print out a drug substitution request form..
T - Print Telephoned Rx Form
Choose this option to print a summary of the Refill Request that you'll phone the doctor about. This form contains less information than the regular Refill Request form, and is used for a summarized printed record of the request.
N - Print New Medication Order Form
Choose this option to print a new medication order form.
Z - Print New Prescription Form
Choose this option if you'd like to request a brand new prescription from the doctor.
C - Cancel
If you wish to cancel the request, simply click "Cancel" or the "Esc" key on your keyboard.