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Preparing Delivery Device
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Recent updates are retiring legacy delivery application for Android OS 13 and above devices, with no guarantee of compatibility for newer versions. Transitioning to the BestRx cloud delivery application is highly recommended. |
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Note: If you have/use more than one android device, unfortunately system limits connectivity to only one device at a time to transfer Prescriptions for Deliveries. |
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These instructions are for a Nexus 9 device; however, due to the structure Google applies to the Android OS specifically, most of the options on Android installations should be alike/the same with mostly cosmetic or item location changes only. |
Tablet Setup
Pull down on the notification drawer at the top of the tablet screen where you see the Battery Icon, Time, etc to reveal the settings/notification ribbon.
Tap the notification drawer header.
Tap to select the “Settings” icon.
In the settings menu, scroll to the bottom and select “About Tablet” option
The new Android operating system hides the Developer Options menu which must first be unlocked. Scroll to the item "Build Number" and tap it 5 times, or until the device unlocks Developer Options.
Hit the "back (triangle)" button to go to the previous page.
Select "Developer Options".
You should come across the option to toggle “USB Debugging” (sometimes located in the security menu instead). Toggle the option to “Checked” and click "OK" on the warning dialogue box that follows.
Click the back icon to go to the previous page.
Make sure the toggle Unknown Sources is toggled as ON and tap OK on the warning dialogue box that follows.
Go back to the home screen by pressing the “Home (O)” button on the bottom of the screen
Finally connect the Nexus to the computer using a USB connection.
Delivery Driver Setup
With the device properly connected, a BestRx representative will install the software/driver for your tablet and ensure the computer is able to communicate with the device before going forward.
Resuming Tablet Setup
Once the BestRx rep installs the device successfully and triggers an action, the device should display the following dialog box; tap and check "Always allow from this computer" then tap "OK". If for whatever reason the following does not appear, reconnect the device to the computer when/if asked. It is also possible that this dialog will not appear until the first send/install of the application on the device in the following steps.
Open the Best Rx Program and start transferring Rxs to Mobile Device.
Opening the Delivery Application
Depending on operating system and manufacturer, your tablet may not automatically add applications to the home screen. To add BestRx Delivery to the home screen for convenience, tap on "App Drawer" first.
Press and Hold the BestRxDelivery Icon.
After a brief time, the Icon will pop out and the home screen will appear underneath. Drag your finger down or up (depending on screen orientation) and drop the icon in any empty space.
You can reposition the icon in line with other icons, or leave it where you dropped it. Below we show it arranged next to some other icons.
The main home screen should now display the BestRx Delivery application shortcut that you can use to launch the delivery application.
Using the Legacy BestRx Mobile Delivery App
These steps will guide you on accessing and using the BestRx Mobile Delivery application for the Kindle Fire tablet family.
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STEP 1 Tap on the BCS Mobile Delivery Icon on the Kindle Carousel. Alternatively you can find the application by going to Apps > On Device and finding the application in the drawer. | |||
STEP 2 Select the User in the drop-down box. This would be the driver delivering prescriptions on the pharmacy’s behalf. | |||
STEP 3 Enter the PIN number for the driver selected in the previous step. This PIN is set up in the BestRx software prior to sending prescriptions to the mobile device. Click “Login” when the PIN has been entered to proceed. | |||
STEP 4 The Patient Details screen displays Undelivered prescriptions by default when first logging into the application. This provides a quick and easy look at patients, group or family who have prescriptions loaded for delivery. When delivering a prescription, choose the correct patient on this screen. | |||
STEP 5 If you’d like to display details for the selected patient, group or family above, tap on the middle “Patient Info” button from the bottom row. Click “OK” to dismiss the message. Click “Next” when ready to proceed. | |||
STEP 6 After selecting the patient, all prescriptions for delivery will display on this page. They are automatically selected for your convenience. If for any reason prescriptions were left behind, simply tap on their selective boxes to uncheck them. Click “Next” when ready to proceed. | |||
STEP 7 (Optional) If this is the first time the patient is electronically signing for a prescription, whether it be on the Kindle Delivery pad or the Verifone Signature pad in the pharmacy. | |||
STEP 8 (Optional) When the patient agrees and accepts the privacy notice, have them check the “I Accept” box and click “Next” to proceed. | |||
STEP 9 The prescription signature page will now display on screen. You have the ability to go to the Signer Info page (previous step) by clicking the “Signer” button; the patient can also choose to “Decline Counseling”. | |||
STEP 10 (Optional) If you'd like the singer information to be entered, click the "Signer" button; this page will display requiring that information to be entered. When done, click “Next” to proceed. | |||
STEP 11 When ready, have the patient sign for the prescription in the white box below. If the signature has not captured well, you can tap “Clear” to clear the box and have them sign again. When the signature has been entered correctly, please click “Done” to proceed. | |||
STEP 12 After the signature has been captured the Patient Details screen will display again. If the prescription signed was the last, this screen will appear blank when displaying “Undelivered” prescriptions. | |||
STEP 13 To view prescriptions that have been delivered, change the toggle at the top to “Delivered”. The patients with delivered prescriptions will display in the list. | |||
STEP 14 If you’d like to view a particular signature, select the patient from the list and click “Next” to proceed. | |||
STEP 15 The prescription list will display. These prescriptions are unchecked to ensure safety in case buttons were pressed in error. If you’d like to view a prescription signature, simply select the prescription and click “View”. Alternatively, if the prescription was signed in error or any other erroneous reason, click “Delete” to delete the RX. | |||
STEP 16 The prescription signature will display if the user taps “View” on the previous screen. You can choose to delete this signature by simply tapping the “Delete” button. | |||
STEP 17 Whether the “Delete” button was pressed on Step 15 or 16, the Delete Signature confirmation will appear. Tap on “Yes” to delete the signature, or tap “No” if you choose not to.
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