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To access the Refill Queue screen, click on Workflow -> C. Process Refill Queue. |
Processing the Refill Queue
ScreenThe Refill Queue provides the pharmacy a convenient list of patients and the prescriptions that require refills and are waiting in queue, that have either been added manually from the Refill Reminder report or the Auto Refill function.
The patients with refills waiting to be processed will be displayed on the left and the prescriptions for the selected patient will be displayed on the right. From here you can choose to either Process some, Process All or none of a patient's prescriptions. You can also remove them by selecting the prescription on the right, and clicking the "Remove" button. You can also refresh this report at any time by clicking the refresh button on the bottom left.
If you choose to process prescriptions, the program will take you to the RxProcessing Rx Processingscreen so you can process the refills like you normally would. Once all of the patient's prescriptions have been processed, the program will automatically bring you back to the Refill Queue screen so that you can process the next patient.