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Overview
Your Local Pharmacy is a convenient online web portal and mobile app that allows a pharmacy’s patients to manage their prescriptions and request refills online. Patients can also send questions to their pharmacy through the web portal or app, if the pharmacy is utilizing the BestRx Messaging Interface.
The feature is available for Standard and Premium tier customers only and cannot be added to the Basic tier.
Pharmacies can send a patient's an electronic invitation to register with Your Local Pharmacy right from the patient profile screen. The patient will receive an email with a registration link to the pharmacy’s Your Local Pharmacy enrollment page.
Patients can download the Your Local Pharmacy app from Apple’s iOS or Google Play stores.
Patient Registration
Open the Patient File screen using the Patient button on the left, or the F3 key, and search the patient you’d like to invite to register. Once on their file page, enter and save the patient’s email address into the Email field, then reopen the Patient File and click the Send Patient Portal Invite button. |  |
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Alternatively, you can copy the Patient Portal URL from the Help → About screen and send it to your patient manually. |  |
The patient will receive an email containing the instructions pictured to the right. Once they follow those instructions, they can access the pharmacy’s patient portal. |  |
Alternate Registration - Account Lookup
Patients will also be prompted to find their account.
Patients can search for their account using a combination of their date of birth and prescription number, or their first and last name. |  |
After clicking Find My Account, they will be asked to choose their profile. |  |
Patients can also choose to switch patient, if they are accessing accounts for multiple people. |  |
Additional family members can be added in by tapping the + Person icon next to Manage Family. |  |
If the family member was found, they can be added to the app. |  |
The family members will appear in the list when selecting Switch Patient. |  |
A summary of the family members will appear under Manage Family. From here, they can also be removed. |  |